Legal
Privacy Policy
Last updated: February 2025. Dekyi Diagnostics is committed to protecting your privacy and the confidentiality of your health information.
Information we collect
We collect information you provide (name, contact details, date of birth, medical history relevant to tests), as well as test results and visit records. We may collect technical data (IP address, browser) when you use our website.
How we use your information
We use your information to perform requested tests, report results to you and your referring physician (with consent), manage appointments, process payments, comply with legal obligations, and improve our services. We do not sell your personal or health data.
Sharing and disclosure
We may share information with your referring doctor when you consent, with insurers when you use insurance, with accredited labs for quality assurance, and when required by law (e.g. public health reporting).
Data security
We use technical and organizational measures to protect your data, including secure systems, access controls, and staff training. Your results are stored and transmitted in a secure manner.
Your rights
You may request access to your data, correction of errors, and in certain cases deletion or restriction of processing. You may withdraw consent where processing is consent-based. Contact us or our Data Protection Officer to exercise these rights.
Cookies and website
Our website may use cookies for essential functionality and analytics. You can adjust browser settings to limit cookies. See our cookie notice on the site for more details.
Updates
We may update this policy from time to time. The latest version will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.
For questions about this policy or your data, contact us at info@dekyidiagnostics.com or see our Contact page.