Legal
Cybersecurity & Data Protection
Last updated: March 2025. This policy describes how we secure our systems and protect your data.
Scope and commitment
Dekyi Diagnostics is committed to protecting the confidentiality, integrity, and availability of our systems and the personal and health data we process. This policy outlines our approach to cybersecurity and data protection for our website, booking systems, lab systems, and partner integrations.
Data protection principles
We process personal and health data lawfully, fairly, and transparently. We collect only what is necessary for the stated purpose, keep data accurate and up to date, retain it only as long as needed, and protect it with appropriate technical and organizational measures. We are guided by applicable data protection laws and medical confidentiality obligations.
Technical security measures
We use encryption in transit (e.g. HTTPS/TLS) and, where applicable, at rest for sensitive data. Access to systems and data is restricted by role and need-to-know. We apply security updates, monitor for threats, and use secure development practices. Third-party services (e.g. hosting, email) are chosen with security and compliance in mind.
Organizational measures
Staff with access to personal or health data receive training on data protection and security. Access is revoked when no longer required. We maintain incident response procedures and assess risks to data and systems. Where we use processors (e.g. cloud or lab software), we ensure appropriate contracts and safeguards.
Incident response
In the event of a security or data breach, we will assess impact, contain the incident, and notify affected individuals and regulators where required by law. We will take steps to prevent recurrence and document the incident and response.
Your role
You can help protect your data by using strong passwords, not sharing login or result links, and reporting any suspicious activity (e.g. phishing or unauthorized access) to us at info@dekyidiagnostics.com.
Updates
We may update this policy from time to time to reflect changes in our practices or the law. The current version will be posted on this page with an updated date.
For questions about cybersecurity or data protection, contact us at info@dekyidiagnostics.com or see our Contact page. See also our Privacy Policy and Terms of Use.